030091A

Golden Trails Clutch 10

Obsidian Black
available colors

DETAILED FEATURES

Aranyani products are handcrafted by skilled craftspeople using centuries-old traditions and, with proper care, can not only last a lifetime but also become even more beautiful with age.

Authenticity Certificate & Warranty

Aranyani handbags arrive with a 1-year warranty in the case of new goods, commencing with the delivery of the goods to the customer in accordance with the agreed terms of delivery. In line with our transparency credo, each Aranyani handbag contains a card with a unique QR code that can be scanned to obtain all the details of your handbag including who handcrafted it and the authenticity certificate.

Cleaning

For regular care, briskly sweep your leather bag with a soft, light-colored, lint-free cloth to clean it. If your product requires deeper cleaning, we recommend you contact our customer support team to arrange for expert Aranyani aftermarket care. If you do wish to risk cleaning your product at home, we recommend using a good leather cleaner. Apply in a circular motion, and wipe with a barely moistened cloth to avoid clogging the pores of the leather. Note that slight variance in the depth of colour may occur after cleaning. This is not a defect but a feature of full-grain French calf nappa leather. Being constructed from natural materials, each product is unique with slightly varying colour-fastness and texture.

Conditioning

The regular and careful application of a good quality leather conditioner will keep your product soft and supple and will prevent flaking and wrinkling. Depending on your climate, apply conditioner at least twice a year, and no more than once a month. Apply a small amount of conditioner to a soft cloth and gently rub over the leather until it's absorbed.

Storage

When not in use, stuff your leather bag with clean bubble wrap or parchment paper to restore and hold its shape. (Never use a newsprint as the ink may stain your product.) Place your stuffed leather bag in its original dust bag, along with silica gel packets to absorb moisture. If you are storing your bag for an extended period, air it out regularly to prevent mould growth.

The “don't” list

Avoid exposing your bags to household chemicals, perfume, or hairspray, as these can cause accessories (stones and metals) to lose their natural lustre. Avoid contact with anything that may stain your bags, such as oils, inks, dyes, cosmetics or dark liquids. Avoid regular contact with dark garments (especially dark denim), as this may discolour lighter-coloured leather. Avoid overstuffing your bag, especially with rigid or odd-shaped items, and this may stretch the leather and cause the bag to lose its shape.

Repairs and After Sales Service

Aranyani offers the best in class after-sales service at our atelier in Bangalore, India for a charge determined on a case-to-case basis. Our in-house experts will ensure that your handbags receive the best servicing possible. Once the repairs and charges are determined, the product needs to be sent to us in the original packaging with a copy of the invoice.

  1. All our handbags are made to order and hence, orders may take 15-20 business days to reach you. Once your order has been processed and shipped, you will receive an email confirming the same.
  2. Your shipping fee is complimentary.
  3. Additional validation may be required for some orders and can delay delivery. In such cases, the delivery dates would be communicated through email.
  4. To track your order, visit your shipping confirmation email or contact Customer Support by mailing at service@aranyani.com.
  5. Your order will be shipped to the delivery address specified by you during the order process. Kindly be present to receive the delivery. Aranyani is not responsible for any loss of the products following delivery at the address specified.
  6. If Aranyani is unable to meet a binding delivery deadline for unforeseeable reasons for which they are not responsible ("impossibility of delivery"), Aranyani shall inform the Customer of this without delay and specify a new delivery date.
Returns

Any Aranyani bag can be returned unworn, in the original packaging with all tags, labels and cards intact, if there is a production defect. You are required to inform us of the defect(s) with photographic evidence within 48 hours from the date of delivery. After the return is approved by Aranyani, you will be given an option to process either a replacement or a refund.

A full refund will be credited to your account or replacement dispatched upon receipt of the bag along with the original receipt of purchase. Refunds are subject to the approval of the sales team. Personalized/customized items cannot be returned.

  1. Register the return: Register your return by contacting the Customer Support by mailing at service@aranyani.com.
  2. Prepare your package: Place your item in its original packaging and with the original receipt.
  3. Put the new address label, included within your order, on your package: Cover old address labels with the new label and securely seal your package using the adhesive strip on the inside of the box.

Notes:

  1. The delivery details for the new address label would be provided by Customer Support.
  2. Aranyani handbags are handcrafted using Indian heritage artistry. Therefore, each bag is bespoke and one of a kind. Small differences between handbags is characteristic of the production process and does not undermine the quality of the product. We therefore decline all responsibility for any complaints relating to these characteristics

Cancellation and Refund

Your order can be cancelled at the different stages of the order processing as per the following terms and conditions.


Cancellation Time Frame

Cancellation Amount Charged (% of Invoice Amount)

Refund Amount due from Aranyani (% of Invoice Amount)

Within 24 hours from the Order Acknowledgement Email



0%



100%

Between 24-48 hours from the Order Acknowledgement Email.



50%



50%

Beyond 48 hours from the Order Acknowledgement Email.

100%

0%

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